Frequently Asked Questions
viuho support is here to help you. With this in mind, we suggest that you carefully read the most frequently asked questions about our service, along with the answers that enable you to make the most of your device.
viuho complements your existing security and communication systems. viuho is designed for the market niches that are not currently covered, providing specific solutions for seafarers and shipowners.
As well as sending out an SOS signal and giving your position, viuho is a two-way communication system that enables you to receive confirmation that the rescue response has been activated by the emergency services, and communicate via text chat with these rescue services, with a doctor if necessary and even with your groups of trust and contacts. Check out all the features of our services at www.viuho.com/en/service-plan/
viuho gives all seafarers access to satellite communication technology at an affordable price, with an easy-to-use device with features especially adapted to the marine environment and for use in open-air pursuits in both a leisure and professional context.
The high-capacity battery and the use of low consumption components gives a runtime of approximately 200 hours with the battery fully charged and under conditions of standard use.
viuhoGEO works like a satellite modem. By connecting your smartphone to viuhoGEO, you give global coverage to the viuhoCONNECT app. Therefore, in the simplest possible way and without any additional instruction manual, you can take advantage of all the features offered by the technology of your own smartphone.
Through Inmarsat’s® IsatData Pro, viuho offers a geostationary satellite-based communication service that provides global coverage, except at the North and South Poles. Find out how this communication service works at viuho.com/en/red-satelital-inmarsat
viuho offers you a range of different plans, starting at just €49 per month. Therefore, you have the flexibility you need to choose the service plan that best suits your requirements. You can contract the ideal service plan for you directly using the viuhoCONNECT app. Find out more about all viuho’s service plans and rates at viuho.com/en/service-plan/
To get it on our website, go directly to viuho.com/en/producto/viuhogeo. The delivery time is 48 hours.